Last updated: August 10, 2026
FightWell gives two partners a private space to work through a conflict together, with Claire — a guide who stays neutral and is there for the relationship. If something isn't working, or you just have a question, we'd like to hear from you.
Email support@fightwell.app. A person reads every message, and we aim to reply within two business days. Telling us which device you're on and what you were doing when it went wrong gets you a useful answer faster.
One of you opens the app and shares the invite code or QR shown on the pairing screen; the other enters it, or scans the code, on their own device. Once that lands you're both in the same space and can open your first situation. A space holds exactly two people.
Each situation has a Together chat you both read, and a Private chat that only you and Claire can see. Your partner never sees your private chat, and Claire never repeats or attributes what you said there. See our Privacy Policy for the full detail.
No. Claire is an AI guide, not a licensed therapist, and FightWell is not therapy, medical care, or a crisis service. If you or someone else is in danger, contact your local emergency number or a crisis line right away.
Check that notifications are enabled for FightWell in your device's system settings, and that the toggle in the app's own Settings screen is on. If both look right and it's still quiet, email us.
Both live in Settings. Unpair separates you from your partner; Delete Account removes your account entirely. Deleting your account also deletes the shared space, including your partner's side of it — see Delete Your Account before you do it.